The case BOXRAW, a boxing equipment and sportswear brand, wanted to stand out in a competitive market. But two major issues were holding them back:
Address errors at checkout that led to costly returns and delivery failures. A lack of customer trust as a new player competing against more established names. The clearer.io fix Instead of tackling these challenges independently, BOXRAW turned to the clearer.io ecosystem. By combining two apps, Address Validator and REVIEWS.io, they solved operational inefficiencies while also building trust with new customers.
Address Validator was integrated directly into checkout, automatically correcting errors and reducing failed deliveries. REVIEWS.io helped BOXRAW collect and showcase authentic customer feedback, creating powerful social proof. The team even experimented with widget placement, finding that moving reviews higher up on product pages boosted conversions. The result In just 30 days, BOXRAW gathered nearly 350 reviews - 98% of them positive.
Many customers praised not only the brand’s products but also its fast, accurate delivery, showing how the combination of Address Validator and REVIEWS.io created a seamless journey from checkout to unboxing.
Clearer.io in action This case highlights the power of using multiple apps from the clearer.io ecosystem together. While Address Validator removed friction behind the scenes, REVIEWS.io strengthened the customer-facing experience, creating a smoother path to loyalty.
Want the full breakdown? Read the complete case study on REVIEWS.io .
FAQs How can eCommerce brands reduce failed deliveries? Using an address validation tool at checkout helps correct customer errors, reduce undeliverable orders, and cut operational costs.
Why are customer reviews important for new brands? Authentic reviews build trust quickly, increase conversion rates, and provide valuable feedback for improving products and service.
What are the benefits of combining operational tools with review platforms? Pairing delivery accuracy with social proof creates a frictionless journey from checkout to delivery, improving satisfaction and loyalty.
How About You?
By prioritizing delivery accuracy and building customer trust through transparent reviews, BOXRAW have delivered increased growth and customer loyalty for their business.REVIEWS.io for free today with our 14-day free trial. Install Address Validator today for free!
