Rich Returns now integrates with the Shop App

Ellie Bradford

July 15, 2025

March 18, 2025

•

2 min read

Integrations

Customer Experience

Get started

Rich Returns Now Integrates with the Shop App

At clearer.io, we’re building the best tools for Shopify merchants to streamline operations and enhance the customer experience. Rich Returns, one of our powerful clearer.io apps, simplifies return management - helping brands turn returns into an opportunity, not a hassle.

Now, with Rich Returns’ latest integration, you can offer a seamless return experience directly within the Shop app, making returns easier for customers and reducing friction for merchants.

What this means for your store

Returns are a key part of the post-purchase experience, yet they’re often a pain point for both shoppers and brands. With this integration, returns can now be initiated directly from the Shop app, providing a hassle-free process that improves customer trust and increases repeat purchases.

With Rich Returns and the Shop app, merchants can:

- Enable returns directly in the Shop app - customers can start a return straight from their order page.
- Manage returns across web and mobile in one centralized platform.
- Customize the return flow to align with brand policies and customer expectations.
- Enhance customer trust with a seamless, transparent return experience that keeps shoppers coming back.

Turning returns into retention

A frustrating return process can drive customers away, but a smooth one encourages them to shop with you again. This integration helps remove barriers, increase satisfaction, and boost retention - without adding complexity for your team.

With Rich Returns, part of the Clearer.io ecosystem, you can take full control of returns, exchanges, and post-purchase engagement - all in one place.

Read the full announcement here to see how this integration helps Shopify merchants turn returns into a competitive advantage.

Get started

Ellie Bradford

March 18, 2025

•

2 min read

There's more